TIP Logo
  ISSUE 45 WINTER 2009  
DID YOU KNOW THAT TIP VOLUNTEERS RESPOND TO ALL TYPES OF CALLS?

MANY PEOPLE THINK OF TIP WHEN THERE HAS BEEN AN AUTO ACCIDENT, DEATH, OR FIRE, BUT CHECK OUT WHAT OTHER TYPE OF CALLS VOLUNTEERS HAVE BEEN ON RECENTLY.

- A TIP Volunteer was called to be with a family whose new born baby stopped breathing and was rushed to the hospital.

- A TIP Volunteer was called to be with a woman at the hospital who had been beaten and raped by her boyfriend.

- A TIP Volunteer spent time with an elderly couple after the husband accidently hit their neighbor with their car.

- TIP Volunteers assisted residents of an apartment complex after a flood, in order to help them find places to stay.

Executive Director
Sue Rutherford
Sue@TIPofAZ.org
PO Box 25195
Prescott Valley, AZ 86312
(928)445-4655 or
(928)300-8479

A Message From the Executive Director

Sue Rutherford - Executive Director I would like to express my appreciation the most dedicated group of people I have ever known. They are volunteers with the Trauma Intervention Program (TIP). TIP is a group of specially trained citizen volunteers who provide emotional and practical support to victims of traumatic events. They are called to a crisis by authorized police officers, firefighters, and hospital personnel. Volunteers might assist an elderly person after the death of a spouse, victims of an auto accident, victims of a crime, or survivors of a suicide. TIP volunteers see awful sites and do very difficult and draining work. They leave the ones they love to help a complete stranger for no apparent reward what so ever; and they volunteer to do this and even pay their own expenses.

During 2008, alone, TIP volunteers were called out by emergency personnel 531 times to assist 1,554 citizens experiencing one of the worst days in their life. Many of the volunteers feel it is the most important work they have ever done. They dedicate endless hours to help so many citizens and emergency responders. I feel fortunate to know each and every one of them.

We, in TIP, are also very fortunate to have some of the best firefighters, police officers, and hospital personnel in the country. They are the ones who request a TIP volunteer for these citizens in need. So a big thanks to Camp Verde Fire, Central Yavapai Fire, Chino Valley Fire, Chino Valley Police, Clarkdale Fire, Cottonwood Fire, Cottonwood Police, Mayer Fire, Montezuma Rimrock Fire, Prescott Fire, Prescott Police, Prescott Valley Police, Sedona Fire, Sedona Police, Verde Valley Fire, Verde Valley Medical Center, Yavapai County Sheriffs, and Yavapai Regional Medical Center. Because of their commitment to provide citizens in need with assistance, we can be there to do just that.

Sue Rutherford
Executive Director
Trauma Intervention Programs of Arizona, Inc.

2008 TIP of AZ Stats

· Calls: 531
· Response Time: 29 minutes
· Average Time on a Call: 2.5 hours
· Clients Assisted: 1,554
· Emergency Personnel Assisted: 2,978
· Hours Donated by TIP Volunteers: 30,660
· Responded 100% of the time

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“As usual, TIP Volunteers were an excellent help with this hard situation.”

-- A Police Officer

TIP of AZ Stats
(October-December 2008)

· Calls: 112
· Response Time: 31 minutes
· Average Time on a Call: 2 hours and 14 minutes
· Clients Assisted: 345
· Emergency Personnel Assisted: 618
· Hours Donated by TIP Volunteers: 7,560
· Responded 100% of the time

TIP Teen Honored with Award

TIP Teen Honored with Award Recently, one of our TIP Teens, Amber Fillingim, was honored with an award from the Soroptimist of Prescott Valley. The Violet Richardson award was announced by Doreen Berggren, a Soroptimist member and TIP Volunteer, at a recent volunteer meeting.

Amber was chosen for this award because of an essay she wrote about her work with Trauma Intervention Programs of Arizona, Inc. The award consists of a cash prize of $250 to Amber and a $250 donation to the Yavapai West Chapter of TIP.

“We are honored to have some amazing TIP Teens volunteering their time to help their community, and are especially proud of Amber receiving this recognition,” said Executive Director, Sue Rutherford.

The award will be presented to Amber at a Soroptimist Banquet on March 14th at Stoneridge Country Club. For more information please contact Doreen at (928)308-5781.



Anheuser-Busch Logo: © 2007 Anheuser-Busch Companies, Inc.

Hensley Employee Foundation
Donates to TIP

Each year, the Hensley Employee Foundation selects ten charities in the community, and distributes $5,000 among the organizations. For the third year in a row, TIP was selected to be part of this wonderful program.

We are grateful to the Hensley Employee Foundation for including the Trauma Intervention Programs of Arizona, Inc in your efforts to improve the quality of life in our communities.

In addition to this wonderful donation, Hensley has been a supporter to TIP throughout the years. They have provided banners and signs to TIP for many of fundraisers.

The foundation was officially launched in 2001. As expressed in Hensley's vision statement, one of the company's four core pillars is giving back to the community in which it serves. Hensley employees have taken the idea of corporate philanthropy to heart -- although employees' contributions to the foundation are voluntary, most team members also choose a community project for which they raise money or volunteer their time.

Portrait Park By J

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Is There Anything I Can Do To Help?

One of the most common things we hear from people after we tell them about what TIP Volunteers do, are their own stories of when tragedy struck a family member or friend. We often hear, “I didn't know what to say. Was there anything that I could have done to help?”

Yes, there is a lot you can do to help. In fact, the simple communication of caring is probably the most important and helpful thing anyone can do. The following suggestions will guide you in communicating that care.

Get in touch. Telephone. Speak either to the mourner or to someone close and ask when you can visit and how you might help. Even if much time has passed, it’s never to late to express your concern.

Say little on an early visit. In the initial period (before burial), your brief embrace, your press of the hand, your few words of affection and feeling may be all that is needed.

Avoid clichés and easy answers. “He’s out of pain” and “Aren’t you lucky that…” are not likely to help. A simple “I’m sorry” is better.

Be yourself. Show your natural concern and sorrow in your own way and in your own words.

Attend to practical matters. Find out if you are needed to answer the phone, usher in callers, prepare meals, clean the house, care for the children, etc. This kind of help lifts burdens and creates a bond. It might be needed well beyond the initial period, especially for the widowed.

Accept silence. If the mourner doesn’t feel like talking, don’t force conversation. Silence is better than aimless chatter. The mourner should be allowed to lead.

Be a good listener. When suffering spills over into words, you can do the one thing the bereaved needs above all else at that time—you can listen. Is she emotional? Accept that. Does he cry? Accept that too. Is she angry at God? God will manage without you defending him. Accept whatever feelings are expressed. Do not rebuke. Do not change the subject. Be as understanding as you can be.

Do not attempt to tell the bereaved how he or she feels. You can ask (without probing), but you cannot know, except as you are told. Everyone, bereaved or not, resents an attempt to describe his feelings. To say, for example, “You must feel relieved now that he is out of pain,” is presumptuous. Even to say, “I know just how you feel,” is questionable. Learn from the mourner. Do not instruct.

Do not probe for details about the death. If the survivor offers information, listen with understanding.

Comfort children in the family. Do not assume that a seemingly calm child is not sorrowing. If you can, be a friend to who feelings can be confided and with whom tears can be shed. In most cases, incidentally, children should be left in the home and not shielded from the grieving of others.

Avoid talking to others about trivia in the presence of the recently bereaved. Prolonged discussion of sports, weather, or stock market, for example, is resented, even if done purposely to distract the mourner.

Allow the “working through” of grief. Do not whisk away clothing or hide pictures. Do not criticize seemingly morbid behavior. Young people may repeatedly visit the site of the fatal accident. A widow may sleep with her husband’s pajamas as a pillow. A young child may wear his dead sibling’s clothing.

Write a letter. A sympathy card is a poor substitute for your own expression. If you take time to write of your love for and memories of the one who dies, your letter might be read many times and cherished, possibly into the next generation.

When the mourner returns to social activity, treat him or her as a normal person. Avoid pity—it destroys self-respect. Simple understanding is enough. Acknowledge the loss, the change in the mourner’s life, but do not dwell on it.

by Amy Hillyard Jensen

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“I wanted to thank you again for everything you did for me and my family that sad night. I still don't know why it had to happen. The girls are doing really good. I went and bought them a puppy Christmas eve and it was the best move I could have done. I will never forget you"

-- A TIP Client



“I was very happy that a TIP Volunteer was available to me, because I just couldn’t stay focused on what I needed to do.”

-- A TIP Client
 

Meet Our Volunteers!

Shara B. Shara B. - Yavapai West Chapter

How long have you been a TIP Volunteer?  Almost seven years.

Family? My husband, Paul and I have a  20 year old granddaughter,  a college student whom we are very proud of.

How long have you lived in the area? We moved here from Fountain Valley, CA nine years ago and never looked back for a second.  We love living in Prescott and getting together with the wonderful friends we have made here.

What do you do outside of TIP? I also volunteer for my Synagogue and I am a past president of the Sisterhood. Paul and I enjoy traveling the United States, which we do quite a bit.  We just love enjoying Prescott, the outdoors, plays, shops and the people.

What do you like about being a TIP Volunteer?  I have been volunteering as far back (so - so far back!) as a teenager. I find TIP to be rewarding in the knowledge that I am able to help a person at one of their most terrible times in their life.  The little things we do add up and really seem to matter. Our training gives me the confidence to go out there and hopefully make a difference.  We all have such different personalities that somehow come together to form a wonderful group, full of compassion.  I  am always very proud to tell others that I volunteer for TIP.


Susan W. Susan W. - Yavapai East Chapter

How long have you been a TIP Volunteer?  About a year and a half.

Family? My ex-husband is named Harry. We are very good friends as long as we don’t talk politics and spend a lot of time together. LOL! I have 2 great kids. Heather is 34, and she lives in Oceanside. She is an event planner and fund raiser for festivals. She works on the Applefest with me.  Joel is 31, and is a contractor in Oceanside. He is doing re-models. Joel has a daughter named Madison. She is the apple of my eye.  I also have a cat named Dover and a dog named Aristotle.

How long have you lived in the area? I have lived in Oak Creek Canyon and Phoenix since 1976. But I worked in Phoenix off and on for 14 years, then came up here permanently in 1990. I love it here.

What do you do outside of TIP?  Nothing I just wait for my on call days. LOL! NOT! I work for myself as a counselor, and volunteer at Slide Rock State Park. I am on the board of Friends of SRSP and I am on the Applefest committee for the park. I love to garden and am working towards a greener life style.  I spend a lot of time with family. Most of which is the drive back and forth to Oceanside and Sedona.

What do you like about being a TIP Volunteer?  Volunteers are a great group of people. They volunteer, so naturally they like there job. Which makes it a great environment to be in. I believe in what we do.


Susan W. TIP Volunteer Training Academy starting this February.

Trainees learn how to provide emotional and practical support to citizens in crisis, in addition to learning how to work on emergency scenes. Our volunteers say their work with TIP is one of the most rewarding experiences they have had in their lives.

To learn more about becoming a TIP Volunteer:
Visit www.TIPofAZ.org or call 928.445.4655
or 928.300.8479

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Damsels in De-Stress 2009

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TIP Participates in Arizona Sundogs Fundraiser

Arizona Sundogs TIP was pleased to participate in a new fundraiser this season, with the Arizona Sundogs.

For the 2008/2009 season, charities are invited to sell 50/50 raffle tickets at the Sundogs hockey games. After 50/50 raffle tickets are sold, a winner is drawn. 50% of the proceeds go to the winner and 50% of the proceeds go to the charity of the evening.

TIP Volunteers sold raffle tickets at two of the games, so far, this season.

TIP Fundraiser “It’s a great way to get our name out to thousands of people. Our volunteers have a lot of fun selling the tickets at the games. We think it’s a great program the Sundogs have started this year, and we appreciate being included” says TIP Community Relations Director, Shannon Byers.

Through this program, TIP has raised $491 that will go towards providing our service to the community.

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eSolutions Unlimited Proud supporters of
Trauma Intervention Programs of Arizona, Inc.

· Website Design
· Website Development
· Website Maintenance

Providing quality online solutions at affordable prices.

PO Box 26720
Prescott Valley, AZ 86312
(928) 775-6000
esolutionsunlimited.com
 
You Shop, TIP Wins

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Support Your Neighbors In Crisis

NO ONE SHOULD BE ALONE DURING THEIR DARKEST HOURS

Tragedy can strike anyone at any moment. A fire could destroy a family’s home. A wife becomes a widow in a matter of moments. An auto accident can change a child’s life forever. We see it in the news everyday. TIP Volunteers are available every moment of the day to respond at a moment’s notice to assist a stranger in need.

This year, we hope that you will consider giving a gift to your neighbors by supporting the Trauma Intervention Program. Any donation, great or small, is deeply appreciated. In 2008, we are also kicking off our Wonderful 100 Club. We are looking for 100 individuals and businesses to donate $100. TIP of Arizona, Inc is a 501(c)3 non-profit organization and your donation is tax deductible.

We appreciate your support of the community and wish you a happy and safe new year!

You may donate online now, or print the form below.


Support TIP today!
Support TIP today!

TRAUMA INTERVENTION PROGRAMS OF ARIZONA, INC
PO BOX 25195 PRESCOTT VALLEY, AZ 86312
PHONE: 928-445-4655 FAX: 866-717-8189
www.TIPofAZ.org

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User Agencies, Towns, and Cities

Camp Verde Fire District
Central Yavapai Fire District
Chino Valley Fire District
Chino Valley Police Department
Town of Chino Valley
Clarkdale Fire District
Cottonwood Fire Department
Cottonwood Police Department
City of Cottonwood
Mayer Fire District
Montezuma - Rimrock Fire District
Prescott Fire Department
Prescott Police Department
City of Prescott
Prescott Valley Police Department
Town of Prescott Valley
City of Sedona
Sedona Fire District
Sedona Police Department
Verde Valley Fire District
Verde Valley Medical Center
     (Cottonwood & Sedona Campus)
Yavapai County Sheriff’s Office
Yavapai Regional Medical Center
     (East & West Campus)

Advisory Board Members

Yavapai East Chapter:
Tish Arwine, Verde Valley Medical Center
Marie Carpenter, Cottonwood Police Dispatch
Chief Mike Casson, Cottonwood Fire Department
Commander Jody Fanning, Cottonwood Police Department
Chief Joe Moore, Clarkdale Fire District
Captain Mike Rauton, Verde Valley Fire District
Chief Joe Vernier, Sedona Police Department

Yavapai West Chapter:
Chief Glenn Brown, Mayer Fire District
Chief Dave Curtis, Retired Central Yavapai Fire District
Chief John Ginn, Chino Valley Fire District
Irene Connor, Yavapai Regional Medical Center
Sergeant Georgia Davies, Prescott Police Department
Butch Hampton, Hampton’s Funeral Home
Chief Pat Huntsman, Chino Valley Police Department
Battalion Chief Jay Fillingim, Prescott Fire Department
Vivian Marcott, Public Safety Regional Communication Center
Chief Mike Parrish, Central Yavapai Fire District
Augie Perry, Augie’s Place
Captain Dave Peterson, Prescott Fire Department
Sheriff Steve Waugh, Yavapai County Sheriff’s Office


Wonderful 100 Club

In these tough economic times, your support is more vital than ever. We invite you to join our Wonderful 100 Club. Our goal is to have 100 people and businesses donate $100 or more. We are grateful to our supporters who have helped us start this program. If you are interested in becoming a Wonderful 100 Club member, please visit www.TIPofAZ.org or call (928)277-1108 or (928)300-8479.

Wonderful 100 Club

Thank You to our Wonderful 100 Club members!

Bradshaw Mountain Promotions—Prescott, AZ
Broni Bruce - Prescott, AZ
Connie Burak - Prescott, AZ
Ken and Shannon Byers - Prescott, AZ
Dava & Associates, Inc. - Prescott, AZ
eSolutions Unlimited - Prescott, AZ
Mike and Allison Flannery — Prescott Valley, AZ
Martin and Luida Gottleib - Prescott, AZ
Tom and Jenny Heatwole — Prescott, AZ
Helfinstine and Associates, CPA’s — Prescott, AZ
Hensley Employee Foundation — Prescott, AZ
David Hess and Pamela Jones — Prescott, AZ
Ralph and Janice Hood — Sun Lakes, AZ
Philip Miles — Prescott, AZ
Maurice “Jay” Peck — Phoenix, AZ
Joan and Paul Petty — Prescott, AZ
Portrait Park by J - Prescott, AZ
Robert and Arda Rutherford - Dewey-Humboldt, AZ
Steve and Sue Rutherford - Prescott, AZ
Sir Speedy - Prescott, AZ

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